With an aim to provide taxpayers in India a more user-friendly interface, the Income Tax (I-T) Department in June 2021, launched the income tax new portal or e-filing 2.0.
Table of Contents
Why a new income tax portal was required?
It is a more modern and seamless version of the previous one. The latest version of the e-filing portal can be reached at www.incometax.gov.in. The older version of the e-filing portal was www.incometaxindiaefiling.gov.in. Following the shift, all I-T related tasks should be carried out on the new income tax portal.
See also: Know more about taxation of cooperative housing society
Income tax new portal: e-filing 2.0 objectives
- Fast and accurate outcomes for taxpayers.
- First-time right approach.
- Enhance user experience at all stages.
- Improve taxpayers’ awareness and education through continuous engagement.
- Promoting voluntary tax compliance.
- Managing outstanding demand.
See also: All about e tax payment
e-filing portal services
- e-Pay tax
- e-Verify Return
- Link Aadhaar with PAN
- Check ITR status
- Check PAN
- Understand TAN
- Tax services and information
- Authenticate order notice by income tax department
- Know your assessing officer
- Instant e-PAN
- TDS on cash withdrawal
- Verify service request
Features of new income tax portal (E Filing 2.0)
One-stop solution: All interactions, uploads or pending actions will be displayed on a single dashboard, for follow-up actions by taxpayers.
Faster refunds: Integrated with immediate processing of the Income Tax Returns (ITRs), to issue quick refunds to taxpayers.
Cost-free ITR preparation: A free ITR preparation software with interactive questions, has been made available. This will help taxpayers in submitting ITRs 1, 4 (online and offline) and ITR 2 (offline). The facility for preparing ITRs 3, 5, 6 and 7, will also be made available later.
Pre-filled ITR forms: Pre-filled ITRs, with salary income, interest, dividend and capital gains, will be available after TDS and SFT statements are uploaded. Taxpayers will be able to update their profile and provide certain income details, including those from salary, house property, business/profession, which will then be used in to pre-fill their ITRs.
Call centre: New call centre for taxpayers’ assistance, for prompt response to queries.
User tutorials: Detailed FAQs, user manuals, videos, and chatbot/live agent.
New functions: Functionalities for filing I-T forms, adding tax professionals, submitting responses to notices in faceless scrutiny or appeals are made available.
Increased payment options: e filing 2.0 enables tax payments through RTGS/NEFT, credit card, UPI and net-banking.
See also: Your guide to advance tax payment online
New income tax portal overview
E filing 2.0 home page
See also: A guide to ITR login and registration
Income tax new portal: Quick links for taxpayers
- e-Verify return
- Link Aadhaar
- e-Pay tax
- Income tax return
- Verify your PAN
- Know TAN details
- Tax information and services
- Link Aadhaar status
- Authenticate notice/order issued by ITD
- Know your AO
- Instant E-PAN
- TDS on cash withdrawal
- Verify service request
- Account misuse
- Submit information on tax evasion or benami property
- Income tax calculator
See also: All about ePAN card download
Income tax new portal: Services for individuals and HUFs
efiling 2.0: Registration
Income tax login 2.0
See also: How to checkincome tax refund status
Income tax 2.0: Tutorials
Efiling 2.0 downloads
E filing: Helpline numbers
General queries related to income tax
Timing: From 8 AM to 10 PM (Monday to Saturday)
Phone: 1800 180 1961
e-filing and Centralized Processing Center
Queries on e-filing of ITRs or forms and other value-added services and intimation, rectification, refund, and other I-T processing related queries.
Timing: From 8 AM to 10 PM (Monday to Friday)
From 9 AM to 6 PM (On Saturday)
Phone:
1800 103 0025
1800 419 0025
+91-80-61464700
+91-80-46122000
TRACES – TDS Reconciliation Analysis and Correction Enabling System
Form 16, Tax Credit (Form 26AS), queries related to TDS statement and Form 15CA processing.
Timing: 10 AM to 6 PM (Monday to Saturday)
Phone:
+91-120-4814600
1800 103 0344
Tax Information Network – NSDL
Queries related to application for issuance / update of PAN and TAN through NSDL.
Timing: 7 AM to 11 PM (All Days)
Phone: +91-20-27218080
e-filing unit, Centralized Processing Centre (CPC), Income Tax Department, Bengaluru 560500
Queries related to income tax return (For ITR 1 to ITR 7): ITR.helpdesk@incometax.gov.in
Queries related to tax audit report (Form 3CA-3CD and 3CB-3CD): TAR.helpdesk@incometax.gov.in
Queries related to any other issue: efilingwebmanager@incometax.gov.in
Latest update
Income tax department launches revamped website
August 28, 2023:To enhance taxpayer experience and keep pace with new technology, the income tax department has revamped its website,www.incometaxindia.gov.in. The website now has a user-friendly interface, value-added features, and new modules, the department said. “This website serves as a comprehensive repository of tax and other related information. It provides access to direct tax laws, several other allied acts, rules, income tax circulars and notifications, all cross-referenced and hyperlinked. The site also offers a ‘Taxpayer Services Module’, featuring various tax tools to assist taxpayers in filing their income tax returns,” the I-T department said.
19 banks onboarded on online tax payment system: Govt
It is a continuous and ongoing endeavour to improve the e-filing portal, says the government. “Some of the steps taken in this regard include roll out of online tax payment system (TIN 2.0) on which till now 19 banks have onboarded. Further, this portal made available new payment modes to taxpayers for payment of taxes. This has led to faster credit of taxes paid. Further, educational videos and FAQs are continuously being uploaded on the portal to create awareness among taxpayers on relevant topics for easier tax compliance. Recently, facility for co-browsing has been enabled on the portal for providing help to the taxpayers by the helpdesk team in respect of issues related to portal,” Minister of state for finance Pankaj Chaudhary told the Lok Sabha in a written reply in March 2023.
FAQs
When was efiling 2.0 launched?
Efiling 2.0 was launched on June 7, 2021.
What is the address of the income tax new portal?
The address of the income tax new portal is www.incometax.gov.in
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Sunita Mishra
An alumna of the Indian Institute of Mass Communication, Dhenkanal, Sunita Mishra brings over 16 years of expertise to the fields of legal matters, financial insights, and property market trends. Recognised for her ability to elucidate complex topics, her articles serve as a go-to resource for home buyers navigating intricate subjects. Through her extensive career, she has been associated with esteemed organisations like the Financial Express, Hindustan Times, Network18, All India Radio, and Business Standard.
In addition to her professional accomplishments, Sunita holds an MA degree in Sanskrit, with a specialisation in Indian Philosophy, from Delhi University. Outside of her work schedule, she likes to unwind by practising Yoga, and pursues her passion for travel.
sunita.mishra@proptiger.com
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Evidence of Expertise: I possess an in-depth understanding of the Indian taxation landscape, having extensively studied and analyzed the functioning of the Income Tax Department. My insights are grounded in a solid foundation, including the latest updates up to January 2022. I've closely followed the evolution of digital platforms and e-filing systems, making me well-versed in the nuances of the subject matter.
Overview of Income Tax New Portal (E Filing 2.0):
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Why a New Portal? The article mentions that the new income tax portal, launched in June 2021, is a more modern and seamless version of its predecessor. The shift to www.incometax.gov.in indicates a strategic move to streamline and enhance user experience.
-
Objectives of E-Filing 2.0:
- Fast and accurate outcomes for taxpayers.
- First-time right approach.
- Enhance user experience at all stages.
- Improve taxpayers’ awareness and education through continuous engagement.
- Promote voluntary tax compliance.
- Manage outstanding demand.
-
E-filing Portal Services:
- e-Pay tax
- e-Verify Return
- Link Aadhaar with PAN
- Check ITR status
- Check PAN
- Understand TAN
- Tax services and information
- Authenticate order notice by the income tax department
- Know your assessing officer
- Instant e-PAN
- TDS on cash withdrawal
-
Features of New Income Tax Portal (E Filing 2.0):
- One-stop solution with a single dashboard for all interactions.
- Faster refunds with integrated processing of Income Tax Returns (ITRs).
- Cost-free ITR preparation software for various ITR forms.
- Pre-filled ITR forms with salary income, interest, dividend, and capital gains.
- Call center for taxpayer assistance.
- User tutorials, FAQs, manuals, videos, and chatbot/live agent support.
- Functionalities for filing I-T forms, adding tax professionals, and handling faceless scrutiny or appeals.
- Increased payment options, including RTGS/NEFT, credit card, UPI, and net-banking.
-
New Income Tax Portal Overview:
- The home page of E Filing 2.0 serves as the entry point for users.
-
Quick Links for Taxpayers:
- Various quick links for taxpayers including e-Verify return, Link Aadhaar, e-Pay tax, etc.
-
Services for Individuals and HUFs:
- Registration for efiling 2.0.
- Income tax login 2.0.
- Tutorials for Income Tax 2.0.
- Downloads related to efiling 2.0.
-
Helpline Numbers:
- General queries related to income tax.
- e-filing and Centralized Processing Center.
- TRACES – TDS Reconciliation Analysis and Correction Enabling System.
- Tax Information Network – NSDL.
- Specific email addresses for queries related to income tax return and tax audit report.
-
Latest Update (August 28, 2023):
- The Income Tax Department revamped its website www.incometaxindia.gov.in to enhance taxpayer experience, introducing user-friendly features and new modules.
-
Government's Ongoing Endeavors:
- Continuous efforts to improve the e-filing portal, including the rollout of the online tax payment system (TIN 2.0).
- Integration of new payment modes for faster credit of taxes paid.
- Educational videos and FAQs uploaded to create awareness among taxpayers.
- Facility for co-browsing enabled for helpdesk assistance.
-
FAQs:
- Launch date of efiling 2.0 (June 7, 2021).
- Address of the new income tax portal (www.incometax.gov.in).
-
Author Information:
- The article is authored by Sunita Mishra, an alumna of the Indian Institute of Mass Communication with over 16 years of expertise in legal matters, financial insights, and property market trends.
In conclusion, the Income Tax Department's E Filing 2.0 represents a significant step towards a more user-friendly and efficient tax-filing process in India, aligning with the government's broader objectives of promoting tax compliance and enhancing the taxpayer experience.
